HOTO DESIGN | MELBOURNE

HOTO Design – Terms & Conditions

 

Acknowledge and Acceptance

By using the HOTO Design website you are indicating that you have read, understood and accepted legal provisions in these terms and conditions. Website is for hotodesign.com.au and includes any social media sites.

The information contained in the HOTO Design website is subject to change without notice.

Use of Website

The website design, graphics, information, designs, logos, content, photography, imagery and other material displayed including all downloaded images and content from this web are property of HOTO Design. You may not modify the information or materials located on this website in any way or reproduce or publicly display, perform, or distribute or otherwise use any materials for any public or commercial purpose. Any unauthorized use of such information or materials may violate copywrite laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

Shopping Security

Shopping with hotodesign.com.au is safe, if not safer than shopping at an actual store. Our website hotodesign.com.au uses secure sockets layer (SSL) technology, the latest industry standard encryption, to protect loss, miss-use, or alteration of your credit card information under our control. Once hotodesign.com.au has processed a transaction, we do not store your number, even against your order. This applies to any refunds issued. We will require your information and obtain your details for this purpose.

Privacy and Security

In order to complete and process an order via hotodesign.com.au  it is necessary for us to collect certain personalised information from you. The type of customer information required includes, name and billing address for delivery purposes, daytime telephone number, email address and product preference.

HOTO Design takes our customers personal information and privacy seriously and have taken the appropriate measures to ensure with confidence that any information given to us by customers is protected. We recognise the sensitivity of your personal information and will never share your details with any other organisation.

Delivery information

Estimated delivery times with Australia are approximately 3 to 10 working days for standard rate of delivery. Your order will be delivered by Australia parcel post service. Upon delivery, the order must require a signature. If there is no one available for a signature, your order may be return to your nearest post office for collection. Under no circumstances does hotodesign.com.au ever warrant that it will meet a particular delivery date or time.

Return Policy

hotodesign.com.au will replace any goods or orders that arrive at their destination faulty or damaged, providing a claim is made within 24 hours once your order has been signed for. Confirmation of claim or refund must be made to our production customer care services via hello@hotodesign.com.au within this time frame. Under no circumstances will refunds be given for notification after this period. hotodesign.com.au will not offer replacement for damaged or broken items after the 24 hour period after receipt of goods has lapsed. To return any item for any reason the customer must arrange for return postage by Australia post, in original packaging, and condition.

For exchanges for change of mind purchases or incorrect choice, hotodesign.com.au will exchange or refund any undamaged item only if returned within 14 days of purchase, as long as the purchased item is returned in original condition including its packaging. Delivery and handling charges on returns are not refunded for incorrect choice, and are to be returned at the customers cost and risk.

Customer Care Service: Email: hello@hotodesign.com.au

Terms and Conditions

HOTO Design is operated by NR HOLE & D TOMAS ( ABN 48 820 646 227). By accessing, browsing or using this website hotodesign.com.au you agree to the terms and conditions.

All goods and services attract a Goods and Services Tax (GST) at 10% if delivered in Australia. The GST inclusive price that is advertised on the website is the final price payable. It is a violation of the law to place orders under a false name or with a fraudulently obtained credit card. Fraudulent ordering will be prosecuted to the fullest extent the law allows.

 

 

 

 

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